ThinkShaala ("we," "us," or "our") provides a comprehensive educational management platform. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

1Introduction

By accessing or using ThinkShaala, you agree to the practices described in this policy. We act as a service provider (also known as a "School Official" under certain regulations) for educational institutions, and our data processing activities are primarily conducted on behalf of and under the direction of our institutional customers.

2Information We Collect

2.1 Institutional Data

We collect information related to your educational institution, including name, address, contact details, and billing information necessary to maintain your account and provide services.

2.2 Student & Parent Information

As part of our services, we process information about students and parents provided by the institution. This may include names, contact info, academic records, attendance, and demographics. Our processing is strictly limited to the purposes defined by the institution.

2.3 Usage Data

We automatically collect technical information about how you interact with our platform, including IP addresses, browser types, and access times, to ensure security and optimize performance.

3How We Use Information

To provide, maintain, and improve the ThinkShaala platform.
To facilitate student admissions, fee management, and academic tracking.
To communicate regarding updates and critical system alerts.
To ensure security and prevent fraudulent activity.
To comply with regulatory obligations.

4Data Protection & Security

We implement industry-standard security measures to protect your data. This includes AES-256 encryption for data at rest and TLS 1.3 for data in transit. Access is limited to authorized personnel requiring such access to perform their job functions.

Enterprise Encryption

End-to-end data protection at rest and in transit.

MFA Security

Strict multi-factor authentication for admin access.

5Student Privacy (FERPA & COPPA)

ThinkShaala is designed to meet strict educational privacy standards, including FERPA and COPPA. We partner with schools as their trusted service provider and do not use student information for unauthorized purposes or targeted advertising.

6Your Rights & Contact

Administrators can manage their data through the platform or by requesting assistance. For any privacy-related inquiries, please reach out to our dedicated team.

Privacy Inquiries

Contact our Data Protection Office directly for any questions.

privacy@thinkshaala.com